Shipping and Delivery
Please allow up to 4-7 business days to receive your order after your payment is cleared if you are within Canada or United States or 5-8 Business days for other countries. Evayoung will take 2 business days (not including weekends) to process your order. After 48 business hours processing it will take 2-4 business to receive your package, you will receive your tracking number on or before the 3rd business day, all orders placed after 5:00 pm EST are considered placed the next business day. Please make sure that your address is a physically correct. No Po box address please.
In most cases we will ship your items before that. It is advisable not to wait until the last minute to place your order. If you have a deadline that you need your product for, it is always wise to order far enough in advance to allow for unanticipated delays that may be out of our control.
All orders will ship within approximately 2-3 business days once payment clears, depending on the shipping method you select. For orders placed prior 5pm (EST) will be processed that day, If placed after 5pm (EST) an additional day will be required for processing.
We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business days and should be considered when calculating shipping times.
Evayoung offers free ground shipping within Canada and USA using Canada Post. However, expedited option could be selected and paid for by the customer. If your package is delayed, we will not offer a reimbursement of shipping charges. If you need additional information, please contact us.
If the product you ordered is not available, We will contact you immediately by phone, email, or both to see if you are interested in a product substitution. If a substitution is not a viable option for you and you wish to cancel your order completely, we will issue your payment as a refund immediately. Orders can be changed if they are not shipped out yet. Please contact our customer service at firstname.lastname@example.org for inquiries.